Event terms and conditions

Delegate booking, alterations and cancellations

1. A signed booking form constitutes a confirmed booking. On receipt of your booking, we will send you a confirmation letter and invoice.
2. Cancellations will be subject to a specified administration charge and cannot be made after a specified date.
3. If for any reason you are unable to attend, a substitute will be accepted at any time with no extra charge. All we ask is that you notify us in writing as soon as possible.
4. Whilst the programme is correct at the time of publication, Zenith International Ltd (ZI) reserves the right to make changes to the programme location and/or speakers without prior notice. Such alterations may occasionally be necessary due to circumstances beyond our control.
5. Where circumstances beyond our control force cancellation* of an event in its entirety, ZI will make every effort to refund as much of the conference fee to each paying delegate as possible, having regard for any irrecoverable costs of production for which ZI remains liable. ZI does not accept responsibility for any consequential loss suffered by delegates.

*Force majeure – Unusual or unforeseen circumstances such as war, threat of war, riot, civil disorder, terrorist activity, strike, natural or industrial disaster, adverse weather conditions or similar events that are beyond our control.

Sponsors and table top displays

6. A signed contract constitutes a commitment to sponsor and/or display. Cancellation at any time will be subject to 100% payment.

Late payment

7. All overdue accounts will be subject to a charge of commercial interest on a daily basis at 5% above the Bank Rate of the Bank of England. Should there be a dispute over the agreed fees, the legal costs incurred by ZI will be borne by the Client.

Letters of invitation

8. Please note that a letter of invitation will be provided on request to assist delegates in obtaining a visa or permission to attend an event. This should not be considered as an official invitation covering fees and other expenses. Invitation letters will only be provided to delegates who have fully paid their registration fee.

Insurance

9. The registration fees do not include the insurance of participants against personal accidents, sickness, cancellations by any party, theft, loss or damage to personal possessions. Participants are strongly advised to take out adequate personal insurance to cover travel, accommodation, cancellation and personal effects.

Speakers

10. Views expressed by speakers are their own. ZI disclaims any liability for advice given or views expressed by any speaker at an event or in any documentation provided to delegates.

Filming and photography

11. Please note that, for promotional purposes, there may be a professional photographer and video production taking place during the event.

Your details

12. By registering for an event, you will automatically receive updated information about the event and any future associated event.

Delegate access and dietary requirements

13. Every effort is made to ensure that our events are accessible and enjoyable for all our delegates and we always provide a vegetarian option. If you have any other dietary requirements or would like to discuss any access or specific requirements you may have, please inform us at the time of booking to events@zenithinternational.com or telephone +44 (0)1225 327903.

Standard terms and conditions

14. The services supplied under these Event terms and conditions are subject to ZI standard terms and conditions. Where details differ, these Event terms and conditions will apply.